FAQ

How does RCsubscription.com subscription work?

It’s simple! First, pick a plan from the three monthly plans we offer (one month, 6 months and 12 months) and then proceed to check out. There you will be asked to sign up for an account, or if you’re a returning customer, you’ll be asked to sign in. You will then fill out our form before entering your billing information and shipping address. Once all is filled in, you will be asked to confirm your order and will then be sent a confirmation email within the next hour.

Is there a fee to join?

There is no fee to join a RCsubscription.com subscription plan.

What is the subscription bonus helicopter?

Each plan offered will include a sign-up bonus helicopter as a special thanks from us. This is a one-time only gift and will be included in your first subscription mystery box. Bonus sign-up helicopters vary depending on the subscription plan.

When are RCsubscription mystery boxes sent out?

 Your mystery subscription box will be processed as soon as you place your order; you should expect your first mystery month to arrive 2 weeks to 3 weeks after it has been placed. The following subscription boxes under your plan will arrive monthly after.

When I sign up for a 6 or 12-month plan, is it all charged up front?

Yes, if you are subscribing for a 6 or 12-month plan, you will be charged for those months in a grand total when proceeding to check out.

What payment options are available?

We accept all forms of debit cards (Visa, MasterCard, American Express, Discover). 

What is your cancellation policy?

Unopened items must be returned within 30 days of receipt in order to receive a refund. We accept returns for refunds on new, unopened, unused items; open items that are defective are returnable for a replacement, a repair, or an in-store credit. There will be an additional 20% restocking fee charged to any item returned for a refund; this fee does not apply for an exchange. Replacement orders are not eligible for refunds.

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